Job Description

Group Benefits Administrator (Burnaby, BC)

Make a difference in the lives of plan members while building a meaningful career in employee benefits administration.

About the Role

We’re looking for a proactive and detail-oriented Group Benefits Administrator to join our growing team in Burnaby, BC . In this client-facing role, you’ll support plan members across British Columbia with health and life insurance claims, enrollment processes, and general inquiries. You'll play a key part in maintaining strong relationships with employers, union reps, and insurers—helping ensure the smooth delivery of group benefits services.

What You’ll Do

• Review and adjudicate life and health claims for BC plan members
• Support plan members with enrollment and benefit-related inquiries
• Understand and communicate the key features of various group plans
• Maintain accurate and up-to-date member records and contributions
• Liaise with employers, unions, and insurance providers to ensure service excellence
• Collaborate with internal teams on claims reporting and trust accounting
• Provide general administrative support and assist the Claims Manager as needed

Requirements

What You Bring

• 1+ year of experience in group benefits or employee benefits administration
• Strong time management and organizational skills; thrive under pressure and meet deadlines
• Comfort using Microsoft Word, Excel, Outlook, and internal systems
• Excellent communication and interpersonal skills; team player mindset
• Experience with union-sponsored, multi-employer benefit plans or TPAs is a strong asset
• Fluency in Punjabi or Tagalog is an asset

Benefits

Compensation & Benefits

• Salary: $55,000–$65,000 per year
• Overtime pay
• Comprehensive benefits package including:
• Dental, extended health, vision, and life insurance
• Paid time off
• RRSP matching

This role offers an exciting opportunity for a Group Benefits Administrator to make a meaningful impact. If you are enthusiastic about joining a dynamic team and contributing to organizational success, we encourage you to apply!

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