Job Description
Job Description
Job Description
Job Title: Technical Writer / Communications Specialist (CBP DTO)
Company: BLN24
About Us: We find strength in teamwork-a better you is a better us
BLN24 is an award-winning Management Consulting Firm that supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance strategic and technical operations and deployments.
Position Overview: Serve as a governance and communications specialist supporting DTO leadership, including the Chief Digital Transformation Officer. This role develops speeches, technical documentation, SOPs, privacy materials, and policy deliverables to ensure transformation initiatives are clearly documented, accessible, and compliant. The specialist also crafts executive communications that keep leadership, staff, and stakeholders aligned, advancing the adoption of digital transformation across CBP.
Key Responsibilities: - Draft speeches, talking points, and executive presentations for DTO leadership.
- Develop and maintain SOPs, governance charters, privacy documentation, and compliance deliverables (e.g., HISP action plans, usability test reports, service inventories)
- Support digital innovation teams with project documentation, trackers, and knowledge-sharing platforms.
- Ensure technical documentation is clear, accessible (508 compliance), and aligned with federal policy.
- Contribute to CX/Human Capital activities by ensuring communications center the workforce and end-user experience.
- Work with project managers and analysts to translate technical outcomes into digestible stakeholder reports.
Required Qualifications: - Bachelor’s in Communications, Public Policy, English, or related field.
- 4–6 years of experience in technical writing, federal communications, or policy documentation.
- Strong familiarity with federal digital service mandates (21st Century IDEA, GSDI, HISP).
- Demonstrated ability to support C-suite leadership with speeches, briefing materials, and governance documentation.
- Detail-oriented with strong editing and compliance documentation skills.
What BLN24 brings to the Game: BLN24 benefits are game changing. We like our team to play hard and that means they need to be taken care of — physically, financially, and emotionally. We make sure to keep them in the game by giving them access to generous medical, dental, and vision plans.
- You can join one of the fastest growing companies headquartered in the Washington DC Metro Area. We give you the opportunity to work in different sectors, so you have the chance at variety while maintaining stability.
- Flexibility at BLN24 allows each individual the opportunity to balance quality work and their personal lives. Depending on projects, we allow remote working opportunities so you can always be in the game no matter where you call home.
BLN24 is an Equal Opportunity Employer. We believe people are our strength and understand diverse talents are key to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Powered by JazzHR
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