Application Specialist (Medical Device) - Japan Job at nextRoles, 東京都

dmRldTR4c3NPQVc0WmkwL1NySS82UVF3VUE9PQ==
  • nextRoles
  • 東京都

Job Description

We are looking for a local Customer Success Manager to be the trusted advisor to our customers. The expected role is to drive business value for customers through the use of SwiftMR, and engage with customers to provide our best practices to maximize the value of our solution.

About the position

  • Carry out product installation at new customer sites involving MRI scan parameter optimization and network setups
  • Train and assist customers to properly use SwiftMR for optimal compatibility with SwiftMR based on the needs of customers
  • Respond to and resolve customer inquiries regarding product usage and/or image quality
  • Train channel partners on product installation and MRI scan parameter setups
  • Align with Regional Sales Representative on sales pipeline priorities and renewal strategies

Requirements

Qualifications

  • BA/BS degree or equivalent experience
  • 3+ years of MRI application specialist experience in MRI manufacturers or MRI radiographer experience
  • Ability to investigate, analyze and breakdown complex situations (ex. issues regarding MR image quality)
  • Strong responsibility and urgency on resolving customer inquiries
  • Strong verbal and written communication skills
  • Passion for continuously learning new technology and being able to provide value to the customer
  • Fluent in Japanese and English
  • Familiarity with working in a ‘start-up’ environment
  • Experience working autonomously from a home office

Benefits

Compensation and Perks

  • Join a growing Series B startup with pontential for stock optoins after 1+ years of tenure
  • Home office and travel expenses covered
  • Flexible: Work From Home
  • Compensation: competitive compensation, comprehensive benefits
  • Working on-site / remotely, with occasional business travel within Japan and Korea
  • Collaborating with team members around the country and the world

    #li-remote

Job Tags

Similar Jobs

Robert Half

Legal Lead Job at Robert Half

Company Profile ~ Global SaaS company is seeking a Legal Lead for its legal operations in Japan. This is a strategic role for a qualified legal professional who thrives in a fast-paced, international environment and is passionate about ... 

Game Service Company

Product Manager Job at Game Service Company

JOB RESPONSIBILITIES As aProduct Manager, you will be responsible for enhancing the overall user experience of our products by working closely with various departments. Researching and refining requirements for CTW platfo... 

株式会社ライフクリエイト

Caddy Job at 株式会社ライフクリエイト

 ...pan Education: No educational background required Drivers License: Required Preferred Personality & Experi...  ... Full social insurance Commuting by car allowed (dedicated parking available) Paid leave available Uniform pr... 

SHEIN

Warehouse Supervisor (temporary) Job at SHEIN

 ...team. To learn more about SHEIN, please visit follow our Instagram @shein_ca and TikTok @sheinca_. Position Summary: Our Warehouse Manager will be responsible for overseeing the day-to-day warehouse operations, ensuring compliance with safety and health... 

Plum GPMM Tersylbran JV LLC

Cooks Needed!! - Plum Market Foodservice Omaha, NE Job at Plum GPMM Tersylbran JV LLC

 ...Job Description Join the Plum Market Foodservice Team Where Passion for Food Meets Excellence! Plum Market is...  ...about food, hospitality, and being part of a dynamic team, wed love to have...  ...Service? Flexible Scheduling Full-time and part-time positions available with...